I had a Rain Soft for years thought it save me money, Boy was I every wrong.We got to the point we had it, I called Culligan ask them to take this out and put in a good water Conditioner, They was Happy to. Well to the part I loved about it. We go away for the summer and when we get home I turn everything on and check it. Well I use to put the lid on the top of the controller on my old system, the new one you can't and I busted some part. we did not know till the water was bad. I called them asked if someone could look at it. The Man told me Look I can do it on my way home, This was the day before thanksgiving. I was like thank you. He came and found the part that was bad replaced it. I seen it was all my own doing, I told him I did this, he was like ya you most likely did.Well I asked what was the damage? Nothing g he replayed. I was lived, What I asked? this was my own doing. He was it's Ok I fixed it and now I am going home to spend time with the family. you got good water and you know better next time. Have a good holiday, Dame this is customer servers at it's best. it seem like nothing, to me it's the world. Thank you Hastings Culligan Water Conditioning. And to the Tech that came over on his way home........ Hope nothing but the best for you and your family.FYI,This is the 1st Review I have every posted...... Trust me when I say, You can't go wrong with Culligan Water Conditioning of Hastings.